Return, Refund & Exchange Policy
At The Handblock Jaipur, every product is handcrafted using traditional Jaipur handblock printing techniques. Due to the handmade nature of our products, slight variations in color and print are natural and part of the artisanal process. Please read the policy carefully before placing your order.
Returns
We do not accept returns for the following reasons:
- Change of mind
- Not liking the product
- Personal preference
Customers are requested to carefully check product details, size, and images before placing an order.
Style / Size Exchange-
We offer style or size exchange for customers.
- Exchange request must be raised within 48 hours of delivery.
- A ₹199 return shipping charge will be payable by the customer.
- Our team will arrange the return pickup from your address.
- Once the product is received and verified, we will dispatch the new exchanged product.
International Orders
Currently, return or exchange is not available for international orders.
Refund Policy
Refunds will only be issued in the following cases:
- Wrong item received
- Defective product received
- Missing item in the order
Refunds will be processed to the customer’s bank account after verification.
For all other cases, refunds are not provided. Instead, the amount will be issued as store credit, which can be used anytime for future purchases. The store credit is valid for lifetime.
Handcrafted Product Disclaimer
All our products are handblock printed and handcrafted, therefore slight variations in color, print alignment, or design are natural and are not considered defects.
Contact Us
For any exchange or order-related queries, please contact us:
24×7 Customer Support
WhatsApp / Call
📞
+91 9996952320
Support Email
📧 thehandblockjaipur@gmail.com
Our team will assist you as soon as possible.